Key-Account-Manager - Vollzeit (m/w/d)
Core
Managing relationships with agency clients (renowned SMEs) to ensure customer satisfaction and coordinate marketing projects.
Role type
Key Account Manager
Builds
Customer relationships and marketing project coordination
Domain
Marketing / Digitalization
Deliverable
client delivery
Required skills
Customer relationship management, strategic planning, feedback facilitation, content creation, email support, customer satisfaction monitoring
Preferred skills
Customer success experience, analytical thinking, structured thinking, organizational skills, team orientation, independent work, high communication skills, process development, fast learning, discipline, precision, German language proficiency
Technologies
None stated
Responsibilities
Maintain and expand relationships with agency clients, capture customer requirements and develop new marketing strategies, conduct regular feedback meetings with clients, ensure customer satisfaction, answer client questions about collaboration and ad campaigns, provide email support for client inquiries
Seniority
Entry-level to Mid-level, open to career changers