CX Machine Learning Engineer
Core
Architect, build, and scale enterprise-grade AI/ML and Generative AI solutions powering Cisco IQ and next-generation Customer Experience platforms.
Role type
Senior IC machine learning engineer (Generative AI/LLM)
Builds
Cisco IQ platform, predictive models, RAG architectures, autonomous agentic workflows
Domain
Enterprise networking, Customer Experience, Generative AI
Deliverable
production ML models
Required skills
Python, Java, PyTorch, TensorFlow, scikit-learn, XGBoost, LLM development, RAG, embeddings, vector databases, prompt engineering, data pipelines, SQL, Spark, Kafka
Preferred skills
LangChain, LangGraph, LLMOps, MLOps, AWS, Google Cloud, Docker, Kubernetes, GitHub Copilot
Technologies
PyTorch, TensorFlow, scikit-learn, XGBoost, LangChain, LangGraph, LangSmith, MLflow, AWS, Google Cloud, Docker, Kubernetes, Kafka, Spark, SQL
Responsibilities
Design and deploy production-grade AI/ML applications and APIs; build robust data pipelines and low-latency model serving infrastructure; establish automated evaluation and observability frameworks; partner with product and engineering teams to translate business needs into technical solutions.
Seniority
Senior, hands-on IC
