Lead Software Engineer, Account Management-ThousandEyes(Hybrid)

San Francisco, California, USFull-time$187k2026-09-30 → 2026-11-10

Hybrid · United States

Core

Lead the technical direction and architecture for the Account Management Platform, managing customer identities, access, entitlements, and contracts.

Role type

Senior IC Platform Software Engineer (Account Management)

Builds

Secure, scalable microservices, high-throughput APIs, and customer-facing web applications for the ThousandEyes Digital Experience Assurance platform.

Domain

SaaS / Digital Experience Monitoring / Identity & Access Management

Required skills

Java, Kotlin, Scala, distributed systems, microservices, API design, system architecture, Agile/Scrum, mentorship

Preferred skills

IAM concepts (authentication, authorization, SSO, RBAC, lifecycle), IAM protocols (OAuth 2.0, OIDC, SAML, SCIM), cloud-native architectures, observability, automated testing, continuous delivery

Responsibilities

Set technical direction for the Account Management Platform, identify and lead architecture improvements, partner with cross-functional stakeholders, mentor software engineers

Seniority

Senior, hands-on IC with leadership responsibilities

About Cisco

Software Development95913San Jose, CA, USFounded 1984

Cisco is the worldwide technology leader that is revolutionizing the way organizations connect and protect in the AI era. For more than 40 years, Cisco has securely connected the world. With its industry leading AI-powered solutions and services, Cisco enables its customers, partners and communities to unlock innovation, enhance productivity and strengthen digital resilience. With purpose at its core, Cisco remains committed to creating a more connected and inclusive future for all.