AI Operations Engineer
Core
Design, build, and operate production-ready AI agents to automate manual Commerce Operations tasks using LLM reasoning, tool calling, and agent orchestration.
Role type
Senior IC AI Operations Engineer (Agentic AI)
Builds
Production AI agents, automated workflows, and enterprise integrations for Cisco Commerce Operations
Domain
Enterprise Commerce Operations / AI Engineering
Deliverable
production ML models | product features
Required skills
Python, LLM/agent frameworks (LangChain, LangGraph, AutoGen, CrewAI), RAG pipelines, API integrations (REST, GraphQL), prompt engineering, agent orchestration, CI/CD, observability
Preferred skills
A2A/MCP standards, multi-agent system design, agent evaluation/observability tools, vector databases, AI governance, cloud platforms (AWS/GCP/Azure), FinOps
Technologies
LangGraph, LangChain, AutoGen, CrewAI, OpenAI SDK, Anthropic SDK, LangSmith, Langfuse, REST, GraphQL, A2A, MCP
Responsibilities
Design and build AI agents for automation; Implement agent orchestration and integrations; Build RAG pipelines; Implement guardrails and failover mechanisms; Own deployment and production operations; Supervise AI solution performance and report business impact
Seniority
Senior, hands-on IC