Cloud Engineer - 8+yrs - Cloud-native SaaS applications, Java, Python, Kafka/Flink/Spark/Ice berg
Core
Design and operate AI-ready data platform components, scalable data pipelines, and model-serving infrastructure to power intelligent experiences for Webex Contact Center.
Role type
Senior IC Data Architect / Cloud Engineer (AI/ML focus)
Builds
AI-ready data platforms, streaming/batch processing systems, feature stores, inference pipelines, and model-serving infrastructure.
Domain
Contact Center / Customer Experience / AI & Machine Learning
Deliverable
production ML models | product features | infrastructure
Required skills
Java, Python, Kafka, Flink, Spark, Iceberg, distributed systems, cloud-native engineering, data modeling, API design, system optimization
Preferred skills
LLMs, fine-tuning, vector databases, feature stores, PyTorch, TensorFlow, LangChain, GPU-accelerated inference
Technologies
Kafka, Flink, Spark, Iceberg, Pinot, ClickHouse, AWS, GCP, Kubernetes, Docker, PyTorch, TensorFlow, LangChain, LlamaIndex, MLflow, Ray
Responsibilities
Design scalable data pipelines and intelligent data services; build reusable AI platform capabilities including feature stores and inference pipelines; optimize high-performance streaming and batch data processing systems; develop APIs exposing AI-ready data; evaluate emerging AI technologies and prototype new ideas; mentor engineers and champion engineering excellence.
Seniority
Senior, hands-on IC