Senior Cloud Engineer
Core
Support Cisco Webex's Federal customers by managing day-to-day service operations, capacity planning, and customer escalations for Webex rich media applications and SIP edge services in FedRAMP High or IL-5 environments.
Role type
Senior Cloud Engineer (SRE/DevOps)
Builds
Globally scaled, highly available, and stable cloud services for the Webex platform
Domain
Collaboration technology, Cloud Infrastructure, Federal IT (FedRAMP/IL-5)
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Site Reliability Engineering (SRE) practices, container orchestration (Kubernetes), automation scripting (Bash, Python, Go), ITIL-based processes, log analysis, incident management
Preferred skills
VoIP protocols and architectural design, cybersecurity principles and threat mitigation strategies
Technologies
Jenkins, Argo, Harness, Kubernetes, Bash, Ansible, Python, Go
Responsibilities
Manage and monitor Webex rich media applications and SIP edge services, apply SRE and DevOps principles to operate cloud services, identify issues and implement design improvements, participate in on-call rotations for responsive support
Seniority
Senior, hands-on IC