AppleCare Supply Demand Planner
Core
Lead global service inventory planning, balance supply and demand, and manage forecasts for AppleCare's after-sales service and repair operations.
Role type
Senior supply and demand planner (service supply chain)
Builds
Service inventory, supply chain solutions, and AI/ML-driven workflow optimizations for AppleCare
Domain
Consumer electronics / After-sales service supply chain
Deliverable
production ML models
Required skills
Supply and demand planning, inventory management, commodities management, root cause analysis, data analysis, cross-functional collaboration, Excel proficiency, SAP/MRP tools knowledge, AI/ML solution familiarity
Preferred skills
MBA or Master's in related field, AI/ML implementation experience, reporting tools (Business Objects, Tableau), Lean/Six Sigma certification, Microsoft Office Suite certification
Technologies
SAP, MRP tools, Excel, Business Objects, Tableau, AI/ML platforms
Responsibilities
Analyze high-value purchase recommendations, determine inventory allocation across sites, review daily reports to address shortages, complete root cause analyses for supply gaps, present part status to management, collaborate with demand planning partners, work with commodities managers and vendors, implement cost-effective supply chain solutions, optimize inventory turns, handle excess/obsolete inventory, manage distribution center execution, publish production schedules, partner with AI/ML teams to develop and implement solutions
Seniority
Senior, hands-on IC
