CareerPlan

Americas Channel Support Account Manager

Austin, United States of AmericaFull-time2026-10-29 → 2026-11-11

Core

Drive business analytics and insights to optimize B&E channel health and supply chain KPIs for Apple's Business & Education market.

Role type

Senior Operations Account Manager (Channel Support)

Builds

B&E management system, channel reporting frameworks, and process improvement initiatives

Domain

Technology / Supply Chain / Business Operations

Deliverable

dashboards & analysis

Required skills

Supply chain operations, data mining, ad hoc analytics, advanced Excel (macros), business process mapping, program management, logistics, sales support

Preferred skills

MBA, Six-Sigma, BPI, data-driven decision-making, strategic execution, large-scale program driving

Technologies

Excel, macros, ad hoc analytics tools

Responsibilities

Optimize B&E channel health using supply chain KPIs, provide data-driven models for business decisions, aggregate channel insights, standardize account deliverables, partner across regions on reporting requirements, lead cross-functional teams to implement process improvements, create measurement frameworks for corrective action

Seniority

Senior, hands-on IC