CareerPlan

Business Insights Analyst, Apple Store Online Operations

Austin, United States of AmericaFull-time2026-10-16 → 2026-11-10

Core

Build metrics, analyses, and data solutions to help Apple's largest online store understand and improve performance.

Role type

Business Insights Analyst (Analytics & Operations)

Builds

KPIs, dashboards, and reporting infrastructure for operational teams

Domain

Retail / E-commerce / Digital Operations

Deliverable

dashboards & analysis

Required skills

SQL, Python, quantitative analysis, KPI definition, data modeling, stakeholder management, data quality governance

Preferred skills

OKRs, Snowflake, anomaly detection, forecasting, Tableau/Looker, workforce analytics

Technologies

SQL, Python, Snowflake, Tableau, Looker

Responsibilities

Define and govern operational KPIs and performance metrics; Translate business objectives into analytical requirements; Conduct quantitative analyses to surface trends and root causes; Develop and maintain data models and reporting systems; Collaborate with cross-functional teams on data solutions; Support data quality and self-serve enablement

Seniority

Mid-Senior, hands-on IC