Software Application Support Engineer (Java)

Hyderabad, IndiaFull-time2026-10-20 → 2026-11-10

Core

Manage and support software releases in non-production test environments, triage critical system issues, and coordinate cross-functional stakeholders to ensure rapid service restoration for Apple's global eCommerce ecosystem.

Role type

Senior IC application support engineer (Java/eCommerce)

Builds

Stable non-production test environments and rapid incident response for Apple Online Store

Domain

Retail eCommerce, cloud infrastructure, enterprise IT operations

Required skills

Java, Scala, RDBMS, PL/SQL, Unix Shell Scripting, Splunk, AWS, incident management, change management, problem management, root cause analysis, system monitoring, automation

Preferred skills

eCommerce platform support, cloud infrastructure (AWS), Unix Shell Scripting

Technologies

Java, Scala, Splunk, AWS, RDBMS, PL/SQL

Responsibilities

Triage critical system issues and coordinate cross-functional stakeholders for rapid service restoration. Implement and modify system alerts to ensure optimal performance. Partner with DevOps and QA to maintain stable test environments. Diagnose and resolve configuration errors, database issues, and deployment failures. Conduct root cause analysis and collaborate on automation opportunities.

Seniority

Senior, hands-on IC

About Apple

Computers and Electronics Manufacturing194620Cupertino, California, USFounded 1976

We’re a diverse collective of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. And the same innovation that goes into our products also applies to our practices — strengthening our commitment to leave the world better than we found it. This is where your work can make a difference in people’s lives. Including your own. Apple is an equal opportunity employer that is committed to inclusion and diversity. Visit apple.com/careers to learn more.