Conversational Commerce Program Manager
Core
Operationalize Apple's vision of AI agents mediating commerce by connecting strategic initiatives, emerging technologies, and external partnerships to transform the digital shopping experience.
Role type
Senior Program Manager (Conversational Commerce & AI)
Builds
AI-mediated commerce experiences, agentic partnerships, and scalable operational processes for Apple Store Online
Domain
E-commerce, Retail, Artificial Intelligence
Deliverable
product features
Required skills
Strategic orchestration, operational strategy, AI/automation experimentation, executive engagement, complex problem-solving, data synthesis
Preferred skills
Digital commerce/online retail experience, organizational transformation, building AI-powered tools, executive-level strategic planning
Technologies
AI, automation, emerging technologies
Responsibilities
Connect initiatives, teams, and partnerships to identify synergies and accelerate strategic outcomes; Design smarter ways of working leveraging AI and automation; Synthesize complex information into actionable insights and executive recommendations; Anticipate challenges and develop creative solutions for ambiguous environments; Drive operational strategy across a portfolio of initiatives; Experiment with AI and automation to develop tools and prototypes; Support strategic engagement with external partners.
Seniority
Senior, hands-on IC
