CareerPlan

Senior Project Manager (SAP SD/SM), IS&T Enterprise Systems

Austin Metro Area, United States of AmericaFull-time2026-10-15 → 2026-11-10

Core

Drive initiatives supporting Customer Service Management business areas within Apple's SAP Global Systems, managing the continuous operation and evolution of the world's largest single-instance SAP deployment.

Role type

Senior IC project manager (SAP SD/SM)

Builds

Customer Service Management business processes and SAP landscape modernization

Domain

Enterprise Resource Planning (SAP) / Supply Chain & Financial Systems

Required skills

SAP SD/SM functional expertise, SAP Service Management (OTC), SAP S/4 HANA architecture knowledge, B2B systems integration, cross-functional global team leadership, SAP configuration (service notifications, contracts, pricing), ABAP code reading/debugging

Preferred skills

SAP Business Rules framework, Enterprise Portal, iOS, UI5, Fiori, Business Technology Platform

Technologies

SAP S/4 HANA, ABAP/4, Business Rules framework, Enterprise Portal, iOS, UI5, Fiori, Business Technology Platform

Responsibilities

Lead cross-functional global teams on complex projects, manage SAP configuration for service management/OTC, oversee B2B systems integration with external partners, support SAP landscape modernization initiatives

Seniority

Senior, hands-on IC