Program Manager, WW Retail Fulfillment Operations BPR
Core
Lead strategic initiatives to improve Apple's global Retail Fulfillment Operations, including supply chain, inventory management, and customer experience enhancements.
Role type
Senior Program Manager (Supply Chain & Retail Operations)
Builds
Global retail fulfillment processes, technology solutions, and operational roadmaps
Domain
Retail, Supply Chain, E-commerce Fulfillment
Required skills
Global supply chain management, cross-functional program leadership, process mapping, KPI definition, stakeholder engagement, risk management, root cause analysis, roadmap definition
Preferred skills
Logistics/e-commerce fulfillment experience, payment processing knowledge, SAP/WMS familiarity, PMP certification, AI/ML operational applications
Technologies
SAP, SAP Retail, Warehouse Management Systems, AI/ML tools
Responsibilities
Lead cross-functional programs from concept to delivery, translate business needs into scalable solutions, define and manage process roadmaps, drive testing and rollout, communicate status and risks to leadership, manage escalations and root cause analysis, define and measure KPIs
Seniority
Senior, hands-on IC
