ASE Observability SRE - Shanghai - Tech Lead
Core
Design, build, and operate world-class observability infrastructure (monitoring, alerting, visualization) for Apple's global services (iCloud, Siri, Maps) hosted on Alibaba Cloud, ensuring 100% availability and performance for hundreds of millions of users.
Role type
Senior IC Site Reliability Engineer (Observability/Tech Lead)
Builds
Cloud monitoring, alerting, and visualization platform analyzing billions of metrics per minute
Domain
Cloud Infrastructure / Observability / Alibaba Cloud
Required skills
Kubernetes (ACK), Python, Terraform, Prometheus, Grafana, Splunk, Linux, CI/CD, Incident Response, Root Cause Analysis, Infrastructure as Code, Container Orchestration, Global Traffic Routing, Cost Optimization
Preferred skills
Go, Rust, Pulumi, Spinnaker, Cloud Databases (MySQL/PostgreSQL/PolarDB), Cross-border network optimization (CEN/Express Connect), Data Security (RAM/KMS), ISO 27001/SOC2 compliance, Alibaba Cloud ACP/ACE certification
Technologies
Alibaba Cloud (ACK, ECS, Serverless, RDS, SLB/ALB, CDN, CEN), Prometheus, Grafana, Splunk, Terraform, Pulumi, Spinnaker, Kubernetes, Linux
Responsibilities
Own and defend SLIs/SLOs for customer-facing production services; Maintain and optimize production environments on AliCloud; Manage global networking, CDN, and load balancing; Maintain zero-downtime CI/CD pipelines; Build dashboards and alerting frameworks; Implement automated scaling rules; Drive incident response and root-cause analysis.
Seniority
Senior, hands-on IC with Tech Lead responsibilities
