Observability SRE Manager, Apple Services Engineering
Core
Senior SRE leader owning and evolving Apple's observability platform (metrics, logging, tracing, alerting) to ensure reliability and operational excellence for cloud services.
Role type
Senior SRE Manager (Technical Leadership & Org Building)
Builds
Observability platform infrastructure, self-service capabilities, and AI-driven operational tooling for Apple Services Engineering.
Domain
Cloud Infrastructure & Observability
Deliverable
production ML models
Required skills
Technical leadership, people management, SRE practices (SLOs, error budgets), distributed systems, Kubernetes, AI/ML tooling for operations, cross-functional strategy
Preferred skills
Prometheus ecosystem, cloud-native stacks (Thanos, OpenTelemetry), Infrastructure as Code (Terraform), open-source orchestration (Helm, Spinnaker)
Technologies
Kubernetes, Prometheus, Thanos, OpenTelemetry, Terraform, Ansible, Helm, Spinnaker, Python, Go, Java, Scala
Responsibilities
Define technical direction for observability platform reliability and scalability; Lead and mentor SRE team; Drive AI strategy to reduce toil and improve root-cause analysis; Establish SRE practices and standardize monitoring methodology; Partner with engineering teams on system design for reliability; Manage on-call rotations and incident response; Communicate strategy to executive leadership.
Seniority
Senior, hands-on IC with management responsibilities
