Carrier Account Manager,Wireless Technology & Ecosystems
Core
Manage end-to-end carrier certification and technical approval for new wireless devices, coordinating test cycles between carrier partners and Apple engineering.
Role type
Senior Account Manager (Wireless Technology & Ecosystems)
Builds
Carrier-approved wireless devices and infrastructure projects
Domain
Telecommunications / Wireless Networks (5G, LTE, WCDMA, IMS, Wi-Fi, Bluetooth)
Required skills
Wireless technology standards knowledge, project management, stakeholder management, issue tracking and escalation, technical analysis, relationship building
Preferred skills
Problem-solving, self-direction, task flexibility
Technologies
5G, LTE, WCDMA, IMS, Wi-Fi, Bluetooth
Responsibilities
Manage end-to-end carrier certification and technical approval process for new wireless devices across partner networks. Coordinate test and validation cycles between external carrier partner device teams and Apple's internal engineering teams for new hardware, software, and infrastructure projects. Prioritize, track, and escalate issues found during certification testing, driving them to resolution with engineering teams. Analyze carrier network features and operator requirements, providing technical feedback to internal stakeholders on device capabilities, complexities, and limitations. Build and maintain strong relationships with carrier partners and cross-functional internal teams, setting expectations and leading technical discussions on wireless technologies. Report project status and certification progress to senior management, flagging risks and blockers early. Evaluate current carrier deployments and future wireless trends to inform product readiness and certification strategy.
Seniority
Senior, hands-on IC