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Site Reliability Engineer, Enterprise Technology Services

Shanghai, China💼 Full-time🗓 2026-09-18 → 2026-09-28

Core

Design, build, and operate large-scale Identity Management Platform services ensuring ultra-high availability for authentication, authorization, and user provisioning across Apple's ecosystem.

Role type

Senior Site Reliability Engineer (Identity Management)

Builds

Distributed identity services, automation frameworks, observability stacks, and resilience platforms for critical authentication and authorization transactions.

Domain

Cloud/On-premise Infrastructure, Identity & Access Management, Distributed Systems

Required skills

Distributed systems architecture, SRE principles (SLIs/SLOs/SLAs), observability stack design, automation engineering, incident management, security compliance, capacity planning, disaster recovery, fraud prevention, ML/GenAI for anomaly detection, CI/CD pipelines, Infrastructure as Code, multi-database management, event-driven architectures.

Preferred skills

Chaos engineering, canary releases, cryptography, OAuth/SAML/SSO, governance frameworks, ML/GenAI for operational efficiency.

Technologies

Python, Java, Go, Bash, Ansible, Prometheus, Grafana, Datadog, OpenTelemetry, ELK, Kafka, RabbitMQ, Helm, CRD, Git.

Responsibilities

Define and implement SLIs/SLOs/SLAs for platform reliability; design and manage resilient distributed systems across cloud and on-premise; lead incident response and post-mortems; develop large-scale automation and tooling; ensure security posture and compliance with industry standards; partner with engineering teams to optimize system performance and architecture.

Seniority

Senior, hands-on IC

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