Sr. Content Support Engineer, ASE
Core
Support and debug distributed streaming data pipelines and infrastructure for Apple's global media store (Apple Music, Books, Podcasts), ensuring system reliability and data flow.
Role type
Senior Content Support Engineer (Distributed Systems)
Builds
Reliable data pipelines and observability tooling for media content delivery
Domain
Media streaming, distributed systems, big data
Required skills
Debugging distributed systems, Kafka management, Cassandra troubleshooting, Python/Java scripting, SQL, Incident management, Observability tooling
Preferred skills
Splunk/Grafana/Sentry, HDFS, Oracle Golden Gate, CI/CD pipelines
Technologies
Apache Flink, Kafka, Cassandra, Spark, Python, Java, SQL, Git, Splunk, Grafana, Sentry, HDFS, Oracle Golden Gate
Responsibilities
Conduct root cause analysis on technical incidents; Monitor and troubleshoot streaming pipelines for latency and lag; Debug Cassandra data persistence and replication issues; Write automation scripts for diagnostics and remediation; Build and maintain observability dashboards and alerts; Collaborate with engineering teams to improve incident management processes.
Seniority
Senior, hands-on IC