Site Reliability Engineer, Enterprise Technology Services
Core
Operate and improve a multi-petabyte, highly-available Big Data ecosystem supporting Apple's global manufacturing operations, focusing on reliability, performance, and scalability.
Role type
Senior Site Reliability Engineer (Big Data Infrastructure)
Builds
AIOps capabilities (ML-driven alerting, anomaly detection, LLM-assisted tooling), observability dashboards, and automated incident response systems.
Domain
Manufacturing operations / Big Data Infrastructure
Deliverable
production ML models
Required skills
Linux systems troubleshooting, Python/Go/Bash programming, Cloud platforms (AWS/GCP), AI/ML for IT operations, Infrastructure as Code, Kubernetes, CI/CD, Networking fundamentals, Relational databases (MySQL/PostgreSQL)
Preferred skills
Grafana, Prometheus, Kibana, Terraform, Pulumi, Crossplane, SRE principles (error budgets, SLOs/SLIs, toil reduction)
Technologies
Python, Go, Bash, AWS, GCP, Kubernetes, ArgoCD, Jenkins, GitHub Actions, Terraform, Pulumi, Crossplane, Grafana, Prometheus, Kibana, MySQL, PostgreSQL
Responsibilities
Own reliability, performance, and scalability of services within the Insight ecosystem; Build and advance AIOps capabilities; Instrument services for deep observability; Drive automation to reduce operational toil; Partner with incident management for response and post-incident reviews; Contribute to infrastructure-as-code practices; Mentor and support team members as the Cork operational team grows
Seniority
Senior, hands-on IC
