Network Services Operations Engineer
Core
Operate and maintain software-defined cloud network infrastructure (K8s, firewalls, VPC) to ensure high availability and resilience for Apple's global services.
Role type
Senior IC Network Services Operations Engineer
Builds
Cloud network infrastructure for Apple Cloud services (iCloud, iTunes, Siri, Maps)
Domain
Cloud networking and infrastructure operations
Required skills
Linux systems administration, Kubernetes cluster management, incident management, Python/Ansible/Shell scripting, IP networking fundamentals, TCP/IP, routing/switching, firewalls, infrastructure-as-code
Preferred skills
OSPF, BGP, STP, 802.11ac/n/g/b, 802.1X, ACL management, SDN controllers, virtualized network infrastructure, web-scale services (servers, VIPs, load balancers, proxies), monitoring platforms (Splunk, Prometheus), 3rd party cloud (AWS, GCP, AliCloud)
Technologies
Kubernetes, Ansible, Python, Shell, Splunk, Prometheus, AWS, GCP, AliCloud
Responsibilities
Manage and support SDN infrastructure across data centers, cloud, and hybrid environments; configure and troubleshoot basic networking (IP, DNS, firewalls); perform incident management and triage for P1/P0 issues; support infrastructure automation and deployment; document processes and support runbooks; collaborate with senior team members to resolve technical issues
Seniority
Senior, hands-on IC
