Engineering Program Manager, Quality Assurance - Customer Systems
Core
Leads end-to-end quality execution and program governance for large-scale software development programs, leveraging GenAI to enhance quality workflows.
Role type
Senior IC Program Manager (Quality Assurance)
Builds
High-quality customer experiences across migration phases and software releases
Domain
Software Engineering / Quality Assurance / GenAI
Required skills
Quality Program Management, Test Automation, Release Management, GenAI tool application, Risk Management, Cross-functional coordination, Defect Triage, Process Improvement
Preferred skills
Platform migration experience, Vendor collaboration, Test automation tool proficiency (Selenium, Playwright, JMeter, RestAssured)
Technologies
Selenium, Playwright, JMeter, RestAssured, GenAI tools
Responsibilities
Define test plans, scope, and acceptance criteria for migration features; Coordinate functional, integration, regression, and business testing; Track dependencies, risks, and blockers; Facilitate defect triage and resolution; Align QA timelines with release plans; Drive adoption of test automation and GenAI-assisted workflows; Translate QA risks into business impact; Serve as coordination point between internal teams and vendors.
Seniority
Senior, hands-on IC
