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GenAI Solutions Architect, Customer Systems

Sunnyvale, United States of America💼 Full-time🗓 2026-03-09 → 2026-09-28

Core

Design and implement scalable Generative AI applications (LLMs, RAG, Agents) for conversational AI systems and complex business challenges across Apple's business groups.

Role type

Senior IC GenAI Solutions Architect

Builds

GenAI-based conversational AI systems and automated contact center solutions

Domain

Consumer Technology / Generative AI

Deliverable

production ML models

Required skills

LLM architecture, RAG implementation, Agentic AI design, Python, Rust, AI SDKs, architectural diagramming, technical documentation

Preferred skills

Cross-functional leadership, global project management, complex problem solving

Technologies

LLMs, RAG, Agents, Python, Rust, AI SDKs

Responsibilities

Lead design and architectural development of GenAI solutions, guide engineering teams from proof-of-concept to production, serve as GenAI domain champion, ensure data security and infrastructure selection

Seniority

Senior, hands-on IC

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