Service Reliability Engineer, G&A Solutions Engineering
Core
Maintain health, stability, and efficiency of global, mission-critical production systems through monitoring, incident response, and automation.
Role type
Senior IC Site Reliability Engineer
Builds
Reliable and scalable service infrastructure for Apple's General and Administrative (G&A) Solutions
Domain
Technology services / Cloud infrastructure
Required skills
Site Reliability Engineering (SRE) principles, incident response, root cause analysis, automation scripting, cloud platform management, monitoring and alerting, Linux/Unix administration, CI/CD pipeline integration, database management, configuration management
Preferred skills
ITIL frameworks, vibe coding, knowledge sharing culture
Technologies
Python, Java, Go, Bash, PowerShell, AWS, Azure, GCP, Kubernetes, Docker, Prometheus, Grafana, Splunk, Datadog, MySQL, PostgreSQL, NoSQL, Ansible, Chef, Puppet
Responsibilities
Proactively monitor service performance and implement optimization solutions; Lead incident response and conduct root cause analysis; Develop automation strategies to reduce manual intervention; Collaborate with development teams on operational best practices; Define and supervise key service level indicators (SLIs); Participate in 24/7 on-call rotations
Seniority
Senior, hands-on IC
