IT Support (m/w/d) in Voll- und Teilzeit
Core
Providing IT support and technical assistance to employees across 37 retail locations and the online shop.
Role type
IT Support Specialist
Builds
Hardware and software configurations, backup solutions, and IT process documentation for retail and e-commerce operations.
Domain
Retail / E-commerce / IT Infrastructure (via careerplan.io/jobs/2003827-it-support-mwd-in-voll-und-teilzeit-at-mountain-sports-outlet-gmbh)
Deliverable
infrastructure
Required skills
Microsoft Office 365, Exchange, Network administration (routers, switches, firewalls), Hardware installation, Software configuration, Data backup management, Process documentation
Preferred skills
Call center experience, Analytical thinking, Problem-solving
Technologies
Microsoft Office 365, Exchange, Routers, Switches, Firewalls
Responsibilities
Support and advise employees on IT issues, Install and configure hardware and software, Perform regular backups to ensure data integrity, Document IT processes and solutions