Service Delivery Manager - Logistics and Compliance Systems
Core
Manage associate providers, home maintenance, and motor vehicle fleet assets while configuring logistics systems and building dashboards for decision-making.
Role type
Service Delivery Manager (Logistics and Compliance)
Builds
Automated onboarding, monitoring, and validation processes for fleet and provider systems; dashboards and KPIs.
Domain
Disability and community services / Fleet management and compliance
Deliverable
dashboards & analysis
Required skills
Fleet asset management, contract administration, compliance auditing, telematics systems, Microsoft 365, budgeting, stakeholder engagement, policy development
Preferred skills
NDIS/CHSP framework knowledge, home maintenance administration, automation implementation, business case preparation
Technologies
Telematics platforms, Microsoft 365, My Aged Care portal
Responsibilities
Configure and roll out new fleet and provider management systems; quality-assure work of others through audits; manage associate providers and fleet assets; build dashboards and reports; improve automated onboarding and validation processes.
Seniority
Mid-Senior, hands-on operational delivery