Process Assistant (Operations Supervisor), Reverse Logistics (ReLo)
Core
Support the Area Manager in managing daily operations, allocating labor, and ensuring operational excellence for a new Reverse Logistics (ReLo) team that recovers and repurposes returned products.
Role type
Operations Supervisor / Process Assistant
Builds
Reverse Logistics (ReLo) operation for product recovery and second-life reuse
Domain
Logistics / Supply Chain / Reverse Logistics
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
team leadership, labor allocation, workflow monitoring, safety compliance enforcement, associate training, process improvement, attendance tracking, Microsoft Office proficiency, physical stamina (lifting 16kg, standing 10-12 hours)
Preferred skills
prior experience in distribution centers, logistics, or manufacturing environments, experience with performance metrics and lean process improvement
Responsibilities
Support and work across departments as required, Support daily management of department duties including allocating labour and leading meetings, Provide coverage for Area Managers, Maintain a safe workplace by following safety standard operating procedures, Measure and monitor workflows and track onsite performance, Support and train associates to deliver great service, Assist the floor as an associate resource verifying SOP compliance
Seniority
Mid-level, hands-on IC with leadership responsibilities
