Receptionist / Patient Services Clerk
Core
Provide clerical support and facilitate patient management for the Palliative Care unit, including admissions, record creation, and customer service.
Role type
Patient Services Clerk
Builds
Patient records and admission workflows for the Palliative Care unit
Domain
Healthcare / Hospital Administration
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Medical terminology, Patient Administration Systems, private health fund billing, public health funding, Microsoft Office, patient record creation, patient admission, appointment scheduling
Preferred skills
Previous administration experience in a health setting, strong communication skills, ability to work independently in a multidisciplinary team, advanced computer skills
Responsibilities
Create patient records and complete all necessary information accurately, admit patients accurately and in a timely manner, handle patient and family enquiries via telephone and in person, arrange appointments for patients as requested by clinical staff
Seniority
Entry-level to Mid-level