INSIGHTS PLATFORM ASSURANCE LEAD
Core
Lead operational excellence, reliability, and continuous improvement of a large-scale enterprise cloud-based analytics platform.
Role type
Senior IC Data Operations Lead / Platform Assurance Lead
Builds
Enterprise cloud data platforms (Azure/AWS) supporting critical business analytics outcomes
Domain
Enterprise Data & Analytics / Cloud Infrastructure
Deliverable
production ML models | infrastructure
Required skills
Cloud platform operations (Azure/AWS), Data platform management (Synapse, ADX, Power BI), Incident management & root cause analysis, Performance tuning & query optimisation, Automation & continuous improvement, Team leadership & mentorship, SLA definition & monitoring
Preferred skills
DevOps collaboration, Stakeholder management, Complex enterprise environment experience
Technologies
Azure, AWS, Azure Synapse, Azure Data Explorer, Power BI, Event Hub
Responsibilities
Lead operational support and optimisation of enterprise cloud data platforms; Ensure platform health, performance, security, availability, and cost optimisation; Manage L2/L3 operational support, incident management, and root cause analysis; Drive continuous improvement initiatives through automation, monitoring, and performance tuning; Collaborate with engineering teams to embed operational best practices into platform design; Define, monitor, and report on operational SLAs and platform performance metrics; Support release management and deployment activities alongside DevOps teams; Lead, mentor, and develop a multidisciplinary Data Operations team
Seniority
Senior, hands-on IC with leadership responsibilities
