Facilities Operations Centre (FOC) Engineer, AWS
Core
Real-time monitoring and coordination of physical data center infrastructure (electrical, mechanical, environmental) to ensure operational reliability and rapid incident response.
Role type
Senior Facilities Operations Centre Engineer (Data Center)
Builds
24/7 unified monitoring picture of data center fleet; communication/escalation protocols; post-incident analysis tools
Domain
Data Center Operations / Critical Infrastructure / Cloud Security
Deliverable
physical/clinical work
Required skills
electrical systems monitoring, mechanical systems monitoring, Building Management Systems (BMS), incident coordination, root cause analysis, shift handover management, SLA adherence, proactive issue detection
Preferred skills
data center engineering experience, Microsoft Office proficiency, complex problem solving
Responsibilities
Monitor real-time data from electrical and mechanical systems; coordinate response during Large Scale Events and Critical Site Events; facilitate cross-team communication during incidents; document incidents and contribute to post-mortem analysis; develop communication protocols and escalation pathways; perform shift handovers and maintain continuity
Seniority
Mid-Senior, hands-on IC