Staff Engineer, AI Operations & Governance, Workplace AI
Core
Own critical technical operations, reliability, security, and governance of workplace AI systems, including incident response, model evaluations, and stakeholder communication.
Role type
Staff individual contributor AI operations and governance engineer
Builds
Operational playbooks, runbooks, documentation, and technical training materials
Domain
Workplace AI, AI operations, security, and compliance
Deliverable
production ML models | infrastructure
Required skills
AI platform operations, observability, secrets management, API integrations, change management, technical documentation, incident response, model evaluation, prompt engineering, AI governance frameworks
Preferred skills
ML/AI operations experience, prompt engineering expertise, AI governance familiarity, stakeholder collaboration on technical risks
Technologies
LLM providers, AI productivity platforms, RPA solutions, workflow engines, observability tools, infrastructure-as-code
Responsibilities
Manage day-to-day configurations for AI platforms and orchestration tools; Design, configure, and maintain connectors and integrations with SaaS applications; Build and maintain observability across AI workflows; Implement secure secrets management and access controls; Execute production changes such as model replacements and policy updates; Conduct technical evaluations and benchmarking of AI models; Translate technical logs and metrics into risk and governance insights; Serve as a technical incident responder by triaging failures and implementing mitigations
Seniority
Staff, hands-on IC with high ownership
