Service Specialist - Cloud
Core
Manage cloud platforms (AWS, Azure, AVS) and oversee Managed Service Provider performance to ensure operational stability, compliance, and scalability.
Role type
Senior Cloud Service Specialist (Team Lead)
Builds
Scalable, secure cloud environments and reliable service delivery for customer needs
Domain
Cloud Infrastructure & Managed Services
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
AWS operational expertise, Azure governance and monitoring, incident and problem management, vendor management, risk and compliance oversight, stakeholder relationship building
Preferred skills
Leadership experience managing technical teams, cloud-first strategy implementation
Technologies
AWS (S3, IAM, CloudWatch), Azure (Azure Policy, Defender for Cloud, Azure Monitor)
Responsibilities
Troubleshoot and restore complex cloud issues across AWS, Azure, and AVS environments; take ownership of critical incidents to improve long-term resilience; provide governance and assurance oversight for security, cost, and performance; manage service provider performance and strategic outcomes; build stakeholder relationships for vendor management and continuous service improvement
Seniority
Senior, hands-on IC with leadership responsibilities