Head of Systemic Issues
Core
Lead the systemic issues function to identify, investigate, and report issues across the financial services sector to drive industry change and reduce consumer harm.
Role type
Senior executive (Head of Function)
Builds
Strategic direction, transformation initiatives, governance and risk frameworks for systemic issue identification
Domain
Financial services regulation, consumer protection, dispute resolution
Deliverable
dashboards & analysis
Required skills
Strategic thinking, operational excellence, stakeholder influence, large-scale transformation leadership, regulatory knowledge, analytical capability, team building
Preferred skills
Experience in financial services, regulation, legal practice, external dispute resolution, ombudsman schemes, consumer protection
Technologies
None stated
Responsibilities
Leading the Systemic Issues function and driving strategic direction; Developing and implementing improvement and transformation initiatives; Building high-performing teams; Providing strategic advice to senior executives; Leading governance, risk, compliance and reporting activities; Identifying emerging trends and issues; Developing relationships with regulators and industry groups; Using insights and data to drive better industry outcomes
Seniority
Senior, hands-on IC with executive leadership scope