Product & Regulatory Operations Manager
Core
Own the operational backbone of Spotify's global digital-platform regulation, managing workflows, documentation, and cross-functional coordination to ensure compliance with laws like the EU DMA, DSA, UK OSA, and AUS OSA.
Role type
Senior Legal Operations Manager (Product & Regulatory)
Builds
Operational processes, regulatory filing systems, and compliance workflows for Spotify's global legal team.
Domain
Legal Operations / Digital Platform Regulation
Deliverable
Dashboards & analysis / Infrastructure
Required skills
Program management, document management, regulatory monitoring, project management, cross-functional coordination, process documentation, operational gap analysis
Preferred skills
Familiarity with EU DMA/DSA, UK OSA, AUS OSA, COPPA, experience in tech/media environment
Technologies
Jira, Asana, Notion
Responsibilities
Own and improve document management for compliance records and regulatory filing systems; Build and maintain regulatory monitoring practices to track legislative developments; Manage terms-of-service and policy update processes end-to-end; Project-manage special initiatives and drive workstreams from kick-off to close; Support responses to regulatory requests for information (RFIs) and audits; Develop and maintain internal playbooks and process documentation; Coordinate with Product, Trust & Safety, and Engineering to keep operational controls on track; Identify operational gaps and drive continuous improvement in regulatory workload management.
Seniority
Senior, hands-on IC
