Lead Product Analyst - AI Products
Core
Analytics owner and measurement lead for HighLevel's AI pillar (Voice AI, Conversation AI, AI Employee, Ask AI), defining instrumentation, success metrics, and rigorous measurement for non-deterministic, fast-iterating AI features.
Role type
Lead Product Analyst (AI Products)
Builds
Consistent instrumentation, agreed success metrics, and rigorous measurement frameworks for AI products
Domain
B2B SaaS, AI/ML, Voice AI, Conversation AI
Deliverable
production ML models | dashboards & analysis
Required skills
Product analytics, data science, applied statistics, instrumentation design, event taxonomy definition, A/B experiment design, SQL, Python, Snowflake, dbt, cross-functional influence
Preferred skills
AI/ML or LLM product measurement, B2B SaaS/CRM background, conversational/voice/agent products, Statsig, AI-assisted analytics workflows
Technologies
Snowflake, dbt, Python, SQL, Statsig, Claude
Responsibilities
Define feature-level KPIs and success metrics for AI products; own instrumentation coverage and drive event tracking into roadmap; partner on AI experiment design and interpretation; separate real signal from instrumentation gaps; set measurement standards and mentor analysts; translate findings into roadmap recommendations; flag data gaps to Analytics Engineering
Seniority
Senior, hands-on IC