Poolside - Operations Assistant
Core
Frontline operations assistant supporting member experience, facility maintenance, and aquatic area supervision at a premium fitness club.
Role type
Operations Assistant (Club Services)
Builds
Clean, safe, and well-presented club environments including gym floors, studios, and pool areas.
Domain
Fitness & Wellness Industry
Deliverable
physical/clinical work
Required skills
Customer service, facility maintenance, safety supervision, cleaning, restocking, shift flexibility, teamwork
Preferred skills
Experience with high-profile consumer brands, cleaning or housekeeping background, ability to work non-traditional schedules
Technologies
Club management systems, safety protocols
Responsibilities
Maintain high presentation standards across all member areas including changerooms, gym floor, studios, and pool; complete cleaning, restocking, and reset routines; provide active and vigilant supervision of pool areas ensuring safety and lifeguarding protocols are followed; support smooth class changeovers; promote products and services to support revenue and retention.
Seniority
Entry-level to Junior, hands-on IC