Tenant Review & Engagement Officer - Part Time Role
Core
Develop and support inclusive engagement strategies to ensure tenants have a strong voice in shaping services and improving experiences at a social housing provider.
Role type
Tenant Engagement Officer
Builds
Tenant review frameworks, processes, and systems that support genuine tenant involvement in decision-making.
Domain
Social housing / Community services
Deliverable
product features
Required skills
tenant engagement, community engagement, project coordination, data analysis, report writing, stakeholder relationship building
Preferred skills
knowledge of housing policies and regulations, understanding of tenant participation frameworks, community engagement methodologies
Responsibilities
Develop and implement tenant review frameworks and processes; Coordinate and support tenant-led review groups including facilitation and training; Strengthen tenant participation through consultations, surveys, and focus groups; Support tenant communication initiatives including social media and newsletters; Monitor tenant feedback and performance data to improve housing policies and services.
