Scheduling Officer
Core
Match skilled staff to clients for individual care plans and manage staff allocation to ensure alignment with availability, contracted hours, and regulations.
Role type
operational scheduling coordinator
Builds
staff rosters and care plan assignments for district nursing services
Domain
healthcare operations
Required skills
staff allocation, data entry, schedule change communication, leave management, client referral processing, regulatory compliance
Preferred skills
adaptability, calmness under pressure, independent work, teamwork
Technologies
scheduling systems, Microsoft Office
Responsibilities
Efficiently match skilled staff to clients for individual care plans, Ensure staff allocation aligns with availability, contracted hours, and regulations, Promptly respond to new referrals and requests, Maintain accurate data entry into the client management system, Manage planned leave and relief staff for scheduled and unscheduled absences, Effectively communicate schedule changes to various internal parties
Seniority
Individual Contributor, operational level