Snr Manager - Operations East (Hard FM)
Core
Lead delivery of complex hard facilities management services across a geographically dispersed portfolio of sites and infrastructure on the East Coast, focusing on client partnerships, operational performance, safety, and commercial outcomes.
Role type
Senior Manager, Hard FM Operations
Builds
Maintenance services, asset performance, reporting, and operational delivery for remote villages and associated infrastructure
Domain
Facilities Management (Hard FM), Infrastructure, Commercial Real Estate
Required skills
Hard FM operations leadership, client relationship management, asset management, capital replacement strategy, financial control, subcontractor management, safety leadership (HSE), budgeting, contract management, team coaching
Preferred skills
Degree or trade qualification, experience in commercial settings, business systems proficiency, project management tools
Responsibilities
Lead Hard FM operations across a large, geographically dispersed portfolio; Build trusted, long-term relationships with clients; Provide leadership and management oversight across maintenance services and asset performance; Ensure contractual obligations and client KPIs are achieved; Develop asset management and sustainability strategies; Maintain financial control across revenue, costs, and budgets; Oversee subcontractor performance; Lead, coach, and develop Area Leaders and Operational teams; Champion safety leadership and HSE governance
Seniority
Senior, hands-on IC with leadership responsibilities