Technical Support Engineer
Core
Provide maintenance and support services for VHF/UHF aviation radios to UK and international customers, including on-site repairs and system investigations.
Role type
Technical Support Engineer (Hardware/RF)
Builds
Maintains and repairs communications equipment in-house and at customer locations
Domain
Aviation safety / RF communications
Deliverable
physical/clinical work
Required skills
troubleshooting, analytical skills, RF communications knowledge, hands-on repair, customer service, cross-functional collaboration
Responsibilities
Provide technical customer support via phone, email, and on-site visits; Assist with product repairs and warranty work; Conduct product and system investigations; Maintain and repair communications equipment; Deliver technical feedback to Engineering; Support exhibitions and customer demonstrations; Establish cross-functional interfaces to resolve product issues
Seniority
Entry-level, full training provided