VAS Operations Lead
Core
Overseeing day-to-day warehouse and value-added services (VAS) operations including inbound, outbound, inventory, and dispatch activities to ensure efficient execution and service delivery.
Role type
Senior IC warehouse operations lead
Builds
High-quality warehouse and VAS operations for global supply chains
Domain
Logistics / Global Forwarding / 3PL
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Warehouse operations management, Value-added services (VAS) processes, Inventory management, WMS systems (CargoWise), Team leadership, KPI monitoring (DIFOT, productivity, accuracy), Cost control, Process improvement, Safety standards compliance
Preferred skills
Experience in Global Forwarding, 3PL, or logistics operations
Technologies
CargoWise, WMS
Responsibilities
Lead daily warehouse and VAS operations across inbound, outbound, dispatch, and inventory activities; Act as the primary point of contact for operational issues; Coordinate with transport, warehouse, and customer service teams; Monitor workflow and track performance against key KPIs; Maintain inventory accuracy through stocktakes and WMS transactions; Support cost control by managing labour and capturing billable activities; Identify and implement process improvements; Lead, coach, and support team members while reinforcing safety standards.
Seniority
Senior, hands-on IC