Telstra Retail: Customer Service & Sales Consultant BRISBANE (Morayfield)
Core
Provide exceptional in-store customer service and sales support for telecommunications products and services.
Role type
Retail Customer Service & Sales Consultant
Builds
Telecommunications products and services for end consumers
Domain
Telecommunications
Deliverable
product features
Required skills
Consultative selling, customer experience management, product knowledge, KPI achievement, teamwork
Preferred skills
Customer-facing experience, solution-oriented approach, resilience
Responsibilities
Help customers find the right products and services, offer informed guidance on latest gadgets and services, meet and exceed sales targets and KPIs, collaborate with team to create a welcoming environment
Seniority
Entry-level to Junior
