Technical Application Support Specialist
Core
Provide technical assistance and troubleshooting for Trading OMS/PMS systems to internal users and clients.
Role type
Technical Application Support Specialist
Builds
Trading OMS/PMS systems
Domain
Financial services / Hedge funds
Deliverable
client delivery
Required skills
SQL queries, network troubleshooting, database management, financial system knowledge, problem-solving
Preferred skills
scripting languages, automation tools, cybersecurity knowledge, ticketing systems
Responsibilities
Resolve technical support tickets, escalate complex issues, document procedures, conduct client training, identify system performance improvements
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