Solution Architect - 12 month FTC
Core
Designing end-to-end solution architectures for digital and member service channels to deliver simple, secure, scalable, and member-centred outcomes.
Role type
Senior Solution Architect
Builds
Digital and member service channels (web, mobile app, contact centre, content management, personalisation)
Domain
Financial Services / Superannuation / Digital Transformation
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure
Required skills
End-to-end solution architecture, API-led integrations, cloud infrastructure design, security and privacy engineering, stakeholder management, non-functional requirements analysis, DevOps/CI/CD practices, AI capability assessment, digital personalisation, customer journey orchestration
Preferred skills
AI-enabled capabilities in member experience, digital personalisation, analytics-driven experiences, contact centre technologies
Technologies
OAuth2, OpenID Connect, SaaS platforms, cloud infrastructure, CI/CD pipelines
Responsibilities
Develop end-to-end solution architectures for digital and member service channels; Translate business outcomes and member experience goals into pragmatic architecture decisions; Ensure solutions align with technology strategy and standards; Identify and manage architectural risks and trade-offs; Partner with delivery, engineering, and vendor teams to guide implementation; Prepare architecture artefacts and recommendations for governance forums; Monitor technology trends for strategic opportunities
Seniority
Senior, hands-on IC
