Service Repair Technician
Core
Diagnose and repair returned cordless, electric, and hand tools in accordance with manufacturer warranties and AU regulations.
Role type
Service Repair Technician
Builds
Repaired tools and accessories for end-users
Domain
Manufacturing / Power Tools
Deliverable
physical/clinical work
Required skills
Dismantling and reassembling, electrical/mechanical diagnosis, quality repair delivery, process improvement, stock and spare parts monitoring, WHS compliance
Preferred skills
Restricted electrical license or appliance electrical testing licence, problem solving, self-management, computer skills
Responsibilities
Dismantling and reassembling products to make a diagnosis, delivering quality repairs within a timely manner, continuously improving warranty and service processes, monitoring repair trends and identifying stock and spare parts requirements, ensuring compliance with TTI WHS and company procedures, ensuring activities comply with relevant acts, legal demands and ethical standards