Shift Supervisor
Core
Oversee daily operations of a social sports entertainment venue featuring seven virtual sports simulators (Cricket, Tennis, Baseball, Lacrosse, Darts, Golf, Racing) serving kids and adults.
Role type
Shift Supervisor
Builds
Virtual sports gaming experiences
Domain
Social entertainment / Virtual sports
Deliverable
product features
Required skills
Team management, operational efficiency, safety compliance, policy enforcement, staff training, conflict resolution, equipment maintenance, record keeping, time management
Preferred skills
Bar experience, RSA certification, First Aid certification, experience working with kids, leadership, communication, problem-solving, decision-making
Technologies
Virtual sports simulators (Cricket, Tennis, Baseball, Lacrosse, Darts, Golf, Racing)
Responsibilities
Manage and supervise a team of employees during assigned shifts; Ensure tasks are completed timely and efficiently; Maintain a safe and productive work environment; Monitor and enforce company policies and procedures; Train and develop employees; Communicate with management to meet goals; Maintain accurate employee records; Address employee concerns and resolve conflicts; Ensure equipment and machinery are properly maintained.
Seniority
Mid-level, hands-on IC