Bilingual Emotional Consultant (Vespertino)
Core
Provide immediate crisis containment, brief evidence-based interventions, and case management for employees facing acute mental health challenges in a high-volume, fast-paced environment.
Role type
Senior clinical IC bilingual emotional consultant (Crisis Intervention & Case Management)
Builds
Crisis support services and case management workflows for corporate clients
Domain
Mental health / Corporate wellness / Clinical operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Cognitive-Behavioral Therapy (CBT), crisis intervention, case management, advanced English (C1/C2), Spanish (native/professional), digital tools proficiency (Salesforce, Google Suite, telehealth platforms), multicultural sensitivity, high-pressure performance
Preferred skills
Master's degree in Psychology
Responsibilities
Conduct therapy sessions in English and Spanish, write technical reports in English, manage critical incident SLAs within 24 hours, navigate telehealth platforms
Seniority
Senior, hands-on IC