Leistungssachbearbeitung im Team Existenzsicherung (m/w/d)
Core
Process social assistance applications under SGB XII to ensure legally compliant and timely support for individuals in difficult life situations.
Role type
Social services case worker (public administration)
Builds
Social support services for citizens in the Rheingau-Taunus district
Domain
Public administration / Social law
Required skills
Social law expertise (SGB XII), case processing, decision-making on benefit grants, handling objections/appeals, cross-departmental collaboration, MS Office, OPEN Proso software
Preferred skills
Experience in public administration, empathy, structured work style, customer orientation
Responsibilities
Provide personal and telephone counseling to applicants, process benefit applications, decide on benefit grants and issue official notices, review and resolve objections, coordinate with other departments like JobCenter and housing benefit office, manage benefit recoveries and maintenance claims
Seniority
Mid-level, hands-on IC