Mitarbeiter (m/w/x) Vertriebsinnendienst
Core
Managing new and existing customer relationships, creating and tracking quotes, processing orders in ERP, handling complaints, and supporting tenders.
Role type
Sales Operations Specialist (B2B)
Builds
Sales operations workflows, customer order fulfillment, and sales reporting for waste management services.
Domain
Waste management and recycling industry
Required skills
B2B customer communication, quote creation and calculation, ERP system proficiency, CRM data management, complaint resolution, tender support, MS Office (Word, Excel, Outlook, PowerPoint), statistical analysis
Preferred skills
Entrepreneurial mindset, self-directed work, closing-oriented approach
Technologies
ERP systems, CRM systems, MS Office
Responsibilities
Telephone and written support for new and existing customers, creation and tracking of quotes, order processing in ERP, handling complaints with operational units, supporting tenders, maintaining customer and master data in CRM/ERP, creating sales reports and statistics
Seniority
Mid-level, experienced professional