Carer Support Liaison Officer
Core
Coordinate planned and emergency supports for carers while ensuring strict compliance with service provider documentation and agreements.
Role type
Senior IC care coordination officer
Builds
In-home and facility-based care services for carers
Domain
Community care / Social services
Deliverable
client delivery
Required skills
Care coordination, provider relationship management, compliance monitoring, database management, stakeholder engagement, administrative oversight
Preferred skills
Knowledge of disability/aged care sectors, experience with brokered services
Technologies
Microsoft Office, client management systems
Responsibilities
Coordinate care including respite, personal care, and domestic assistance; maintain accurate provider registers and compliance documentation; verify provider licenses and insurance; liaise with planners and external providers; maintain client records and case notes.
Seniority
Mid-level, hands-on IC