OT Service Manager (m/w/d)
Core
Designing, standardizing, and steering cross-plant OT management processes to ensure complete, audit-ready documentation and continuous strategic development of the OT organization.
Role type
Senior OT Service Manager (Process & Governance)
Builds
OT management services, standardized processes, and governance frameworks for energy-from-waste plants
Domain
Industrial OT / Energy from Waste
Required skills
OT operations, Service management, Process management, Governance structures, Regulatory compliance (KRITIS, ISO 27001), Risk management, Strategic planning, Cross-functional coordination
Preferred skills
External vendor management, Technical background (Electrical Engineering/Automation/IT), Analytical thinking, Travel readiness
Technologies
OT systems, ISO 27001, KRITIS frameworks
Responsibilities
Design and standardize cross-plant OT management processes; Define roles, interfaces, escalation paths, and quality criteria; Implement KRITIS, ISO 27001, and OT-security requirements; Create management reports on status, risks, and decisions; Coordinate with plant OT, TD-M&O, OT-security, and external partners; Lead OT service introductions and standardization projects; Support strategic development of the OT organization.
